Our Story
Three decades of dedication to keeping Georgia's businesses warm and productive.
Built on Hard Work and Technical Excellence
What started as a small service call in 1988 has grown into one of Georgia's most trusted boiler service companies. Our journey reflects the values that still guide us today: quality workmanship, honest pricing, and genuine care for our customers.
James Pratt founded this company with a simple mission: provide boiler services that actually solve problems, not just temporary fixes. He believed that every commercial facility deserves reliable heating, and that expertise shouldn't come with arrogance or hidden fees.
Those principles continue to drive everything we do. We invest in ongoing training for our technicians, maintain a fully-stocked service fleet, and never push services that your system doesn't actually need. It's why many of our original customers still call us today—some for over 25 years running.
When you work with Pratt Service Co, you're not just hiring a contractor. You're partnering with a team that understands how critical your boiler system is to your operations, and treats that responsibility with the seriousness it deserves.
Meet Our Team
Certified professionals dedicated to keeping your systems running at their best.
James Pratt
Founder & Master Technician
With over 40 years in the boiler industry, James leads our technical team and personally oversees complex repair projects.
Maria Rodriguez
Service Manager
Maria coordinates our service operations and ensures every customer receives prompt, professional attention.
David Thompson
Senior Technician
Specializing in commercial boiler systems, David has completed advanced training from all major manufacturers.
Robert Chen
Installation Specialist
Robert leads our installation projects, ensuring new systems are properly sized and integrated.
Why Businesses Choose Us
We understand the unique challenges that commercial and industrial facilities face when it comes to heating systems.
Our Service Commitment
When you call Pratt Service Co, you can expect:
- A live person who understands your urgency
- Clear, upfront pricing before any work begins
- Technicians who respect your facility and schedule
- Detailed explanations of issues and options
- Work completed right the first time
Experience the Pratt Service Co Difference
Whether you need a simple inspection or a complete system overhaul, our team is ready to deliver quality service backed by decades of experience.